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Accessibility Statement for All Pacific Mortgage

All Pacific Mortgage is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

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Measures to support accessibility

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All Pacific Mortgage takes the following measures to ensure accessibility of All Pacific Mortgage:

  • Ran a compliance audit for the website and fixed existing issues.

  • Accessibility considerations are made for new pages added to the site in the future.

 

Conformance status

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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. All Pacific Mortgage is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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Feedback

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We welcome your feedback on the accessibility of All Pacific Mortgage. Please let us know if you encounter accessibility barriers on All Pacific Mortgage:

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We try to respond to feedback within 2 business days.

 

Compatibility with browsers and assistive technology

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All Pacific Mortgage is designed to be compatible with the following assistive technologies:

  • Mozilla Firefox with NVDA on Windows 10

  • Google Chrome with NVDA on Windows 10

  • Microsoft Edge with NVDA on Windows 10

  • Mozilla Firefox with Web Accessibility Evaluation Tool on Windows 10

  • Google Chrome with Google Lighthouse on Windows 10

 

All Pacific Mortgage may not be compatible with:

  • older mobile operating systems

  • older browsers

  • older operating systems

 

Technical specifications

 

Accessibility of All Pacific Mortgage relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

 

These technologies are relied upon for conformance with the accessibility standards used.

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Limitations and alternatives

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Despite our best efforts to ensure accessibility of All Pacific Mortgage, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

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Known limitations for All Pacific Mortgage:

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  1. Loan options on the homepage: There are empty links that are parents of the actual loan option links. because Due to how Wix creates elements, these links are created as part of the element and are not accessible by the webmaster. We have ensured that the links are still accessible by users using screen readers. Please contact us if you are unable to access the loan options page and we will respond within 2 business days.

  2. The Contact Form: There is hidden text that makes itself visible after a user submits a form. it is possible that a screen reader may read the text and confuse a user. because Wix contact forms place the hidden "success" text within the form element and then show it when a user hits the submit button. We are unable to affect the text field. Please contact us if there is any confusion with the field and we will respond within two business days.

 

Assessment approach

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All Pacific Mortgage assessed the accessibility of All Pacific Mortgage by the following approaches:

  • External ADA compliance evaluation by a third party.

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